Privacy Policy
Last modified: 12 August 2024
Thank you for trusting and using Shareback. We take the responsibility of protecting your private information seriously, and we want to explain how we handle it.
Your data belongs to you. Uploading notes and other content to Shareback doesn't change your ownership or copyright. We don’t sell your data or use it for advertising. Moreover, OpenAI does not train their model on your data.
We only ask for the minimum personal information when we truly need it to provide the Shareback service, and we will only collect it with your knowledge and consent. We will also let you know why we’re collecting it and how it will be used. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
We don’t share your personal information with anyone, except when required by law or to protect our rights.
We don’t share any personal information with third parties. We use third-party services only to securely host your data, which is encrypted during transmission and cannot be accessed by these providers.
Introduction
This page explains our policies regarding the collection, use, and sharing of personal information when you use our Service (the https://beta.shareback.com website) and the choices you have about your data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information as described in this policy.
Definitions
Service: The Shareback website, our blog, mobile apps, mobile websites, and both premium and free services offered by Shareback.
Personal Information: Data about a living individual who can be identified from that data (or from other information we possess or may come to possess).
Usage Data: Data collected automatically, either generated by using the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
Cookies: Small files stored on your device (computer or mobile device).
Content: The data you create in Shareback, such as text, notes, documents, comments, uploaded images, links, and other user-generated content that is not your Personal Information.
Data Controller: The person or entity that determines how and why any personal information is processed. For this Privacy Policy, we are the Data Controller of your Personal Information.
Data Processors (or Service Providers): Any person or entity that processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
User (or Data Subject): Any living individual who is using our Service and is the subject of Personal Information.
What Personal Information We Collect and Why
We collect personal information, usage data, and cookie data only when necessary, with your consent, or automatically when you use the Service. We collect information in the following categories:
Personal Information: We may ask you for personally identifiable information, such as your email address, first and last name, company name, and phone number. We may use this information to contact you with newsletters, marketing, or promotional materials, which you can opt out of anytime.
Usage Data: When you use Shareback, your browser automatically shares certain information like your operating system and browser version. We track this information, along with the pages you visit, page load times, and time spent on pages for statistical purposes and to improve the Service. You can opt out of sharing usage data anytime.
Cookies Data: We use cookies and similar technologies to store user preferences and make the Service easier to use. For example, we use cookies to keep you logged in, remember your preferences, and help improve Shareback. You can adjust your cookie settings or clear cookies from your browser.
Information We Don’t Collect
We do not collect any sensitive personal information, such as age, religion, sexual orientation, gender, genetic data, or physical or mental disabilities.
Use of Data
We only use your personal data when we have a lawful basis and when it is necessary. These bases include your consent, contractual necessity, our legitimate interests, or legal obligations. We may use the collected data to:
Provide and maintain Shareback
Notify you about changes to the Service
Provide customer support
Gather analytics to improve the Service
Monitor usage, detect, and prevent technical issues
Provide news and updates about the Service
Fulfill our obligations under any contracts with you, including billing and collection
Provide notices about your account or subscription
Fulfill any other purpose with your consent
Investigate, prevent, or take action on abusive behavior
Comply with applicable law
Use of Your Content
Your Content is yours. Creating Content in Shareback doesn’t change its ownership. Shareback will never claim ownership of your content.
Other users of Shareback can only access your Content if you allow them to by changing the sharing settings on your pages, collections, or spaces.
We will only access or use your Content to provide customer support when you have explicitly allowed us access during a support inquiry, or when required by law, to ensure the security and stability of our Service, or to protect your rights, privacy, property, or safety.
Security of Your Personal Information
We take the security of your information seriously, but no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your Personal Data and Content, but we cannot guarantee absolute security. If we learn of a security breach, we will try to notify you electronically by posting a notice on the Services or by sending an email.
Location of Site and Data
Shareback operates from England in the United Kingdom and the European Union. Our servers and third-party providers are located in England, Wales, or the European Union whenever possible.
How Long We Keep Your Personal Information
We are required by UK tax law to keep your name, contact details, and billing data for at least six years, after which it will be destroyed. Other data will be deleted when there is no longer a lawful basis for processing it.
Accessing, Correcting, and Deleting Your Data
If you have an account on our Service, you can access, update, change, or delete your basic user profile information by logging into your account and updating the profile settings.
You can also request a copy of, correct, or request deletion of data we have about you on Shareback by contacting us at support@shareback.com. We will respond within a reasonable timeframe unless the request is repetitive or excessive. We may ask for specific information to verify your identity for security reasons.
Your Personal Information Rights Under GDPR
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under GDPR. You can learn more about GDPR at: https://eur-lex.europa.eu/eli/reg/2016/679/oj
We take steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to know what Personal Data we hold about you or want it removed, please email us at support@shareback.so.
Your data protection rights include:
The right to access, update, or delete the information Shareback has about you
The right to rectify inaccurate or incomplete information
The right to object to the processing of your Personal Information
The right to restrict the processing of your personal information
The right to data portability, receiving a copy of your Personal Information in a structured, machine-readable format
The right to withdraw consent at any time
We will verify your identity before responding to such requests. If an authorized agent is acting on your behalf, we will need written consent with a signature from the account holder before proceeding. Note that restricting certain necessary data may affect the availability of the Service.
Visiting Other Websites
Our Service and user-hosted content on Shareback may contain links to other sites not operated by us. If you click on a link, you will be directed to that third-party site. We encourage you to review the Privacy Policy of every website you visit.
Children’s Privacy
Our Service does not target anyone under the age of 13 (or other age as required by local law). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know your child has provided us with Personal Information, please contact us. If we learn we have collected Personal Information from children without parental consent, we will remove that information from our servers.
Changes to This Privacy Policy
We may update this policy occasionally to comply with regulations and reflect new practices. We encourage you to check this page regularly for any changes. While most changes will be minor, we may make significant changes to our policies and will inform you in advance via notice on our website or email. Your continued use of the Service after a change to our Privacy Policy will be subject to the updated policy.
Contacting Us
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us via support@shareback.com.